Elicit, analyze, specify, and validate the business needs of stakeholders, including customers and end users.
Collaborate with project sponsors to determine project scope and vision.
Clearly identify project stakeholders and establish customer classes and their characteristics.
Conduct interviews and gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
Work with stakeholders and the project team to prioritize collected requirements.
Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies to enhance or further leverage these processes.
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Develop and utilize standard templates to write requirements specifications accurately and concisely.
Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers and the project team.
Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Assist with the interpretation of customer requirements into feasible options and communicate these back to business stakeholders.

Degree/Diploma related to IT/Software Engineering.
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent listening, interpersonal, written, and oral communication skills.
Logical and efficient, with keen attention to detail.
Highly self-motivated and directed.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.